Frequently asked questions about returns and exchanges for orders outside the US.
Returns are allowed within 30 days of the delivery date for international customers provided that the item is returned in new condition with no signs of wear and tear, and with all the hangtags affixed and untampered. Due to the high cost of shipping
Exchanges are allowed within 30 days of the delivery date for international customers provided that the item is returned in new condition with no signs of wear and tear, and with all the hangtags affixed and untampered. Due to the high cost of shippi
There are no restocking fees for international customers to return an item purchased on our website. However, international customers will be required to cover the cost of shipping the item back to us, along with any associated export/import charges,
We can only issue refunds back to the original payment method that was used to make the purchase. We cannot issue refunds to a different credit card or account. You should see it process into your bank within 2 business days, or 3-5 business days if
Once your item(s) is returned to us, it will be inspected by our team of experts. The refund will be issued once the item(s) have passed inspection. This process will generally take within the same 1 business day (provided there are no issues with th