Frequently asked questions about our returns and exchanges for orders placed within the US.
We provide free exchanges for orders that are within 30 days from the delivery date. All items must be in unworn condition, with no stains, tears or visible signs of use or wear, and with original hangtags still affixed and untampered with. No ret
You may return / exchange items from your order within 30 days of the delivery date (as noted by the shipping carrier). No returns or exchanges are allowed after 30 days. All items must be in unworn condition, with no stains, tears, or visible signs
There are no restocking fees for US customers returning an item purchased on our website. However, please note that the item(s) must be returned within 30 days from the ship date in new condition with no signs of wear and tear and all the hangtags af
We can only issue refunds back to the original payment method that was used to make the purchase. We cannot issue refunds to a different credit card or account. You should see it process into your bank within 2 business days, or 3-5 business days if
Once your item(s) is returned to us, it will be inspected by our team of experts. The refund will be issued once the item(s) have passed inspection. This process will generally take within the same 1 business day (provided there are no issues with th
For domestic orders, we limit the number of returns and exchanges to one (1) return request in order to prevent abuse of our policies.
If you are making a return with us, please note that as per our policy - returns for refund will be charged the cost ($14.99 per jacket) for return shipping. Returns for exchanges are free of charge; but for refunds processed, the cost of the label i